The consumer needs to be protected because:

The importance of consumer protection from the business point of view includes:

(A) Social responsibility

(B) Government intervention

(C) Business uses its own resources

(D) Long term interest of business

Choose the correct answer from the options given below:

What violation was the store found guilty of?

When the Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, it can issue an order to seller/manufacturer:

(A) To remove the defect in goods or deficiency in service.

(B) To replace the defective product with a new one, free from any defect.

(C) To pay punitive damages in appropriate circumstances.

(D) To refund the price paid for the product, or the charges paid for the service.

Choose the correct answer from the options given below:

Anil bought goods from a shop which he found to be defective, he was encouraged to strongly protest against the unscrupulous, exploitative and unfair trade practices of the seller. The encouragement for this protest could have been given by:

As per Consumer Protection Act, 2019, an aggrieved consumer can make a complaint to the State Commission when the value of goods and services along with compensation claimed.

Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. Which among the following is not a function of NGOs?