CUET Business Studies: Business StudiesConsumer Protection. Free, no login required.

Q1:

2026: 13 May Shift 2

Consumer Protection

Medium

The Consumer Protection Act, 2019 gives which right to the consumers:

Answer options
Option 4
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 1

Q2:

2026: 13 May Shift 2

Consumer Protection

Medium

In India, several consumer organisations and Non-Governmental Organisations (NGOs) have been set up for the protection and promotion of consumers' interests. They perform several functions for the protection and promotion of the interests of consumers. Identify the correct function.

Answer options
Option 3
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 2

Q3:

2026: 13 May Shift 2

Consumer Protection

Hard

Match List-I with List-II:

List-I (Consumer Rights)List-II (Definitions)
(A) Right to be informed(I) A right to have complete information about the product he intends to buy.
(B) Right to be assured(II) Marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc
(C) Right to be heard(III) Redressal to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.
(D) Right to seek redressal(IV) Many enlightened business firms have set up their own consumer service and grievance cells.

Choose the correct answer from the options given below:

Answer options
Option 3
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 3

Q4:

2026: 13 May Shift 1

Consumer Protection

Medium

Mr. Khanna is a renowned lawyer dealing in cases related to consumer courts. He was addressing a joint meeting of the lawyers of his association and briefing them. He said," Where the District or State or National Commission is satisfied about defect in goods, or deficiency in services on any unfair trade practice or claim for compensation under product liability, issues an order":

(A) To discontinue the fair trade practice and not to repeat it in the future.

(B) To pay punitive damages in appropriate circumstances.

(C) To replace the defective product with a new one, free from any defect.

(D) To cease the manufacture of hazardous goods and to desist from offering hazardous services.

Choose the correct answer from the options given below:

Answer options
Option 4
Correct Answer
Explanation for 2026: 13 May Shift 1 BST question 4

Q5:

2026: 13 May Shift 1

Consumer Protection

Medium

The following are the consumer rights under Consumer Protection Act 2019:

(A) Right to Consumer Education

(B) Right to Protection

(C) Right to be Heard

(D) Right to Seek Redressal

Choose the correct answer from the options given below:

Answer options
Option 2
Correct Answer
Explanation for 2026: 13 May Shift 1 BST question 5

Q6:

2026: 13 May Shift 1

Consumer Protection

Hard

Consumer organisations and NGOs perform several functions for the protection and promotion of the interests of consumers. Identify which of the following is not a function performed by them:

Answer options
Option 2
Correct Answer
Explanation for 2026: 13 May Shift 1 BST question 6

Q7:

2026: 12 May Shift 1

Consumer Protection

Medium

Identify the Commission that has the jurisdiction to entertain complaints where the value of goods or services paid as consideration is three crores :

Answer options
Option 2,3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 7

Q8:

2026: 12 May Shift 1

Consumer Protection

Easy

Anil bought goods from a shop which he found to be defective, he was encouraged to strongly protest against the unscrupulous, exploitative and unfair trade practices of the seller. The encouragement for this protest could have been given by:

Answer options
Option 2
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 8

Q9:

2026: 12 May Shift 1

Consumer Protection

Easy

Which of the following is not a Consumer Right under the Consumer Protection Act 2019 ?

Answer options
Option 3
Correct Answer
Explanation for 2026: 12 May Shift 1 BST question 9

Q10:

2026: 11 May Shift 2

Consumer Protection

Easy

Where District or State or National Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, issues an order for :

A. To remove a defect in goods or deficiency in service

B. To pay punitive damages in appropriate circumstances.

C. To offer hazardous goods for sale

D. To withdraw hazardous goods from sale.

Choose the correct answer from the options given below:

Answer options

Q11:

2026: 11 May Shift 2

Consumer Protection

Medium

Which of the following statements does not demonstrate the importance of consumer protection from the consumers' perspective?

Answer options

Q12:

2026: 11 May Shift 2

Consumer Protection

Medium

As per the Consumer Protection Act,2019 who cannot file a complaint?

Answer options

Q13:

2026: 11 May Shift 1

Consumer Protection

Easy

_____________ is not a relief available to a consumer.

Answer options

Q14:

2026: 11 May Shift 1

Consumer Protection

Easy

_____________ is not considered as a consumer right under Consumer Protection Act 2019.

Answer options

Q15:

2026: 11 May Shift 1

Consumer Protection

Easy

What should be kept in mind by a consumer while purchasing, using and consuming Goods and services?

A. Be aware about all the alternatives available in the market

B. Buy local or cheap products to save money

C. Buy only ISI, AGMARK or FSSAI marked products depending on the type of product

D. Blindly rely on shopkeepers words as they know about the product very well

Choose the correct answer from the options given below:

Answer options

Q16:

2025: 3 June Shift 2

Consumer Protection

Easy

"The consumer has a right to get relief against unfair trade practices, restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations". Which consumer right has been exhibited in this statement?

Answer options

Q17:

2025: 3 June Shift 2

Consumer Protection

Easy

Which of the following responsibilities a consumer should keep in mind while purchasing, using and consuming goods and services?

Answer options

Q18:

2025: 3 June Shift 2

Consumer Protection

Easy

The term "Caveat Emptor" means:

Answer options

Q19:

2025: 3 June Shift 1

Consumer Protection

Easy

The importance of consumer protection from the consumer's point of view can be understood from which point?

Answer options

Q20:

2025: 3 June Shift 1

Consumer Protection

Easy

Which of the following is NOT the right of consumers as per the Consumer Protection Act 2019?

Answer options

Q22:

2025: 2 June Shift 2

Consumer Protection

Easy

Which of the following is NOT a Consumer right under Consumer Protection Act 2019?

Answer options

Q23:

2025: 2 June Shift 2

Consumer Protection

Easy

Which of the following is NOT the importance of consumer protection from the point of view of business?

Answer options

Q24:

2025: 2 June Shift 2

Consumer Protection

Medium

Which of the following is not the function of consumer organizations and NGOs for the protection and promotion of the interests of consumers?

Answer options

Q25:

2025: 2 June Shift 2

Consumer Protection

Easy

Match List-I with List-II

List-IList-II
Consumer RightDescription
(A) Right to be informed(I) Freedom to access a variety of products at competitive prices.
(B) Right to consumer education(II) Right to know everything about the product such as price, ingredients etc.
(C) Right to choose/be assured(III) Right to get relief against unfair trade practices.
(D) Right to seek redressal(IV) Right to acquire knowledge and to be a well-informed consumer.

Choose the correct answer from the options given below:

Answer options

Q26:

2025: 31 May Shift 1

Consumer Protection

Easy

Under the Consumer Protection Act 2019, which of the following is not included in the rights of the consumers?

Answer options

Q27:

2025: 31 May Shift 1

Consumer Protection

Easy

The Department of Consumer Affairs, GOI, has been undertaking the campaign, 'Jago Grahak Jago' through multimedia awareness.

Which of the following consumer right is highlighted from the above statement?

Answer options

Q28:

2025: 31 May Shift 1

Consumer Protection

Easy

Seema purchased a TV for Rs. 1500015000, and she found that it was not working properly. Despite efforts, Seema was not able to file a complaint. Which of the following consumer rights has been violated in this case?

Answer options

Q29:

2025: 30 May Shift 2

Consumer Protection

Easy

For the redressal of consumer grievances at district level, the Consumer Protection Act 2019 provides for setting up of

Answer options

Q30:

2025: 30 May Shift 2

Consumer Protection

Easy

Which of the following is the quality certification mark used in case of agricultural products?

Answer options