Business Studies

Marketing

Easy

Identify the function of marketing that is also undertaken to fulfill the 'right of be heard' right of a consumer under Consumer Protection Act.

Marketing Planning

Transportation

Physical Distribution

Customer Support Services

✅ Correct Option: 4

Customer Support Services deal with handling customer complaints, after-sales service, information assistance and grievance redressal. This function directly supports the consumer's right to be heard under the Consumer Protection Act.

2025: 3 June Shift 1

Which of the following is a key feature of EcoTech's pricing strategy?

2025: 16 May Shift 1

What pricing strategy did Neha use?

2022: 30 Aug Shift 1

Ravi has started his online business of selling Garments because of low cost of production. Identify the distributions channel used by Ravi.

2026: 23 May Shift 2

Sales Promotion ________________

2026: 31 May Shift 1

The following points highlight the functions of the labelling.

A. Product protection

B. Helps in the promotion of products

C. Grading of products

D. Identification of the product or brand

Choose the correct answer from the options given below:

2026: 6 June Shift 1

Match List-I with List-II

List-I (Explanation)	List-II (Concepts related to Product mix)
(A) The act of designing and producing the container or wrapper of a product	(I) Trade Mark
(B) Part of a brand, which can be spoken	(II) Label
(C) A brand that is given legal protection	(III) Packaging
(D) Provides detailed information about the product, its contents, method of use, etc	(IV) Brand Name

Choose the correct answer from the options given below:

Identify the function of marketing that is also undertaken to fulfill the 'right of be heard' right of a consumer under Consumer Protection Act.

Solution

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