CUET Business Studies - Business Studies - Controlling | Free Questions - Page 4

Q1:

2025: 15 May Shift 1

Business Studies

>

Controlling

Medium

It is often advised that, in a quest to control everything, it may often result in controlling nothing. Which concept of management is being referred to here?

Management by perfection

Task management

Management by exception

Impoverished management

Correct Answer

Option 3

Correct Answer

Explanation

Q2:

2025: 15 May Shift 1

Business Studies

>

Controlling

Easy

"A footwear company has already measured its quantifiable and qualitative goals". Identify the step of the controlling process highlighted in the aforesaid statement.

Analysing deviations

Taking corrective action

Comparing actual performance with standards

Measurement of actual performance

Correct Answer

Option 4

Correct Answer

Explanation

Q3:

2025: 15 May Shift 1

Business Studies

>

Controlling

Easy

What will be the correct sequence for the steps involved in the process of controlling?

(A) Comparison of actual performance with standards

(B) Setting performance standards

(C) Analyzing deviations

(D) Measurement of actual performance

Choose the correct answer from the options given below:

(B), (D), (C), (A)

(D), (C), (B), (A)

(B), (D), (A), (C)

(C), (B), (D), (A)

Correct Answer

Option 3

Correct Answer

Explanation

Q4:

2025: 15 May Shift 1

Business Studies

>

Controlling

Easy

The two inseparable twins of management are:

Planning and organising

Planning and Controlling

Organising and planning

Controlling and budgeting

Correct Answer

Option 2

Correct Answer

Explanation

Q5:

2025: 14 May Shift 2

Business Studies

>

Controlling

Medium

"An attempt to control everything results in controlling nothing". This refers to:

Management by Objectives

Management by Control

Management by Exception

Remedial Plan

Correct Answer

Option 3

Correct Answer

Explanation

Q6:

2025: 14 May Shift 2

Business Studies

>

Controlling

Medium

Arrange the steps of the controlling process in a logical sequence.

(A) Corrective action might involve training of employees if the production target could not be met.

(B) Setting standards of performance

(C) Performance of a worker in terms of units produced is measured against the standard output.

(D) Critical point control and management by exception should be used in case of deviations.

Choose the correct answer from the options given below:

(A), (D), (B), (C)

(D), (A), (B), (C)

(B), (D), (C), (A)

(B), (C), (D), (A)

Correct Answer

Option 4

Correct Answer

Explanation

Q7:

2025: 14 May Shift 2

Business Studies

>

Controlling

Medium

Which of the following are inseparable twins of management functions?

Planning and Organising

Directing and Controlling

Planning and Directing

Planning and Controlling

Correct Answer

Option 4

Correct Answer

Explanation

Q8:

2025: 14 May Shift 1

Business Studies

>

Controlling

Medium

_________ system keeps a careful check on the changes taking place in the organization and in the environment and helps to review and revise the standards in light of such changes.

Good Personnel Management

Effective and Efficient Coordiation

Efficient Control Mechanism

Good Compensation and Promotion

Correct Answer

Option 3

Correct Answer

Explanation

Q9:

2025: 14 May Shift 1

Business Studies

>

Controlling

Easy

The CEO of a firm is involved regularly in personal observation, statistical report making and trying to ensure that current activities conform to planned targets. Which function of management is he performing?

Controlling

Financial Planning

Financing Decision

Managerial Planning

Correct Answer

Option 1

Correct Answer

Explanation

Q10:

2025: 14 May Shift 1

Business Studies

>

Controlling

Medium

"Controlling should focus on Key Result Areas which are critical to the success of an organization" is suggested under which of the following concepts?

Critical Point Control

Management by Exception

Self Control

Control by Exception

Correct Answer

Option 1

Correct Answer

Explanation

Q11:

2025: 14 May Shift 1

Business Studies

>

Controlling

Easy

Arrange the following steps involved in controlling process in a proper sequence.

(A) Measuring actual performance by personal observation or performance report

(B) Analyze the deviation

(C) Setting performance standards

(D) Taking corrective action

Choose the correct answer from the options given below:

(A), (B), (C), (D)

(C), (A), (B), (D)

(B), (A), (D), (C)

(C), (B), (D), (A)

Correct Answer

Option 2

Correct Answer

Explanation

Q12:

2025: 13 May Shift 2

Business Studies

>

Controlling

Easy

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using AI-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

Which element of control involves matching performance with standards?

Measurement

Corrective action

Comparison

Feedback

Correct Answer

Option 3

Correct Answer

Explanation

Q13:

2025: 13 May Shift 2

Business Studies

>

Controlling

Easy

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using AI-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

What corrective action was taken for warehouse operations?

Hiring more staff

Employee training

Increasing storage capacity

Outsourcing operations

Correct Answer

Option 2

Correct Answer

Explanation

Q14:

2025: 13 May Shift 2

Business Studies

>

Controlling

Easy

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using AI-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

What was the performance gap initially identified?

15%

10%

20%

5%

Correct Answer

Option 2

Correct Answer

Explanation

Q15:

2025: 13 May Shift 2

Business Studies

>

Controlling

Easy

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using AI-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

What caused the delivery delays?

High fuel costs

Inefficient route planning and uncoordinated warehouse operations.

Lack of vehicles

Poor marketing

Correct Answer

Option 2

Correct Answer

Explanation

Q16:

2025: 13 May Shift 2

Business Studies

>

Controlling

Easy

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using AI-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

Identify the main cause of the deviation that occured in the organisation.

Unrealistic standards

Environmental factors

Social factors

Structural drawbacks

Correct Answer

Option 4

Correct Answer

Explanation

Q17:

2025: 13 May Shift 1

Business Studies

>

Controlling

Medium

__________ ensures judging the accuracy of the standards.

Directing

Organising

Planning

Controlling

Correct Answer

Option 4

Correct Answer

Explanation

Q18:

2025: 13 May Shift 1

Business Studies

>

Controlling

Easy

Controlling is important for the following reasons

(A) Judging Accuracy of Standards

(B) Ensuring creativity in the organisation

(C) Facilitating Coordination in Action

(D) Making Efficient Use of Resources

Choose the correct answer from the options given below:

(A), (B) and (D) only

(A), (B) and (C) only

(A), (B), (C) and (D)

(A), (C) and (D) only

Correct Answer

Option 4

Correct Answer

Explanation

Q19:

2025: 13 May Shift 1

Business Studies

>

Controlling

Medium

Arrange the following steps of controlling process in a correct sequence.

(A) Correcting the situation in accordance with the decision.

(B) Projecting the future and determining the goals and standards of performance.

(C) Measuring and comparing the work in terms of control standards.

(D) Promptly investigating the causes of the deviation.

Choose the correct answer from the options given below:

(B), (C), (D), (A)

(A), (C), (B), (D)

(B), (A), (D), (C)

(C), (B), (D), (A)

Correct Answer

Option 1

Correct Answer

Explanation

Q20:

2025: 13 May Shift 1

Business Studies

>

Controlling

Easy

Which of the following is a function that brings the management cycle back to the planning function?

Organising

Coordinating

Controlling

Directing

Correct Answer

Option 3

Correct Answer

Explanation

Q21:

2025: 13 May Shift 1

Business Studies

>

Controlling

Easy

Controlling improves future _______ by providing information derived from past experience.

Controlling

Coordinating

Communication

Planning

Correct Answer

Option 4

Correct Answer

Explanation

Q22:

2024

Business Studies

>

Controlling

Hard

Which of the following is not a limitation of Controlling?

Costly affair

Resistance from employees

Ensure order and discipline

Little control on external factors

Correct Answer

Option 3

Correct Answer

Explanation

Q23:

2024

Business Studies

>

Controlling

Medium

(A) Analysing deviations

(B) Measurement of actual performance

(C) Setting up standards

(D) Comparison of actual performance with standards

Identify the correct sequence of Controlling process:

(A), (B), (C), (D)

(A), (C), (B), (D)

(B), (A), (D), (C)

(C), (B), (D), (A)

Correct Answer

Option 4

Correct Answer

Explanation

Q24:

2024

Business Studies

>

Controlling

Medium

Only a 5% increase in labour cost may be more troublesome than a 15% increase in postal charges.' Identify the concept pointed out in the direction.

Deviation

Critical point control

Break-even analysis

Critical path method

Correct Answer

Option 2

Correct Answer

Explanation

Q25:

2023: 22 June Shift 1

Business Studies

>

Controlling

Medium

Arrange the following in proper sequence.

A. Critical Point control and management by exception

B. Performance should be measured in an objective and reliable manner

C. Standards are set in both Quantitative as well as Qualitative terms

D. Reveal the deviation between actual and desired results

E. Taking corrective action

Choose the correct answer from the options given below :

A, B, C, D, E

E, D, C, B, A

C, B, D, A, E

A, C, B, E, D

Correct Answer

Option 3

Correct Answer

Explanation

Q26:

2023: 22 June Shift 1

Business Studies

>

Controlling

Medium

Match List I with List II

LIST I (Controlling Process)	LIST II (Related Concept)
A. Analysing deviations	I. It demands managerial attention
B. Taking corrective action	II. It becomes easy when quantitative terms are used
C. Comparison of standard with actuals	III. To determine acceptable range of deviations
D. Setting performance standards	IV. Serves as benchmarks towards which an organization strives to work

Choose the correct answer from the options given below:

A-I, B-III, C-II, D-IV

A-III, B-I, C-II, D-IV

A-III, B-II, C-I, D-IV

A-IV, B-III, C-II, D-I

Correct Answer

Option 2

Correct Answer

Explanation

Q27:

2023: 22 June Shift 1

Business Studies

>

Controlling

Medium

Which of the following is not related with "Critical point of control" concept?

A. Control should focus on key result areas

B. KRA's can never be set as critical points

C. It is very easy and economical to keep a check on each and every activity of organiozation

D. If anything goes wrong at the critical points the entire organization suffers

E. In manufacturing organization, an increase of 5% in labour cost may be more troublesome than a 15% increase in postal charges

Choose the correct answer from the options given below :

A Only

C & B Only

C Only

D & E Only

Correct Answer

Option 2

Correct Answer

Explanation

Q28:

2023: 11 June Shift 3

Business Studies

>

Controlling

Easy

Arrange the steps of the process of controlling in correct sequence.

(A) Analysing deviations

(B) Taking corrective actions

(C) Setting performance standards

(D) Measurement of actual performance

(E) Comparison of actual performance with standards

Choose the correct answer from the options given below :

(C), (D), (E), (A), (B)

(C), (E), (D), (A), (B)

(C), (A), (B), (D), (E)

(C), (A), (D), (E), (B)

Correct Answer

Option 1

Correct Answer

Explanation

Q29:

2023: 11 June Shift 3

Business Studies

>

Controlling

Medium

Which of the following statement is incorrect regarding techniques of controlling ?

Personal observation method enables the manager to create psychological pressure on the employees to perform well.

The statistical reports method allows one to form charts, graphs, tables, etc.

Break-even analysis is a technique used by managers to study relationships between costs, volume and profits.

Budgetory control is a technique in which all operations are not planned.

Correct Answer

Option 4

Correct Answer

Explanation

Q30:

2023: 11 June Shift 3

Business Studies

>

Controlling

Easy

Identify the function of management that brings back the management cycle back to the planning function.

Controlling

Directing

Staffing

Organising

Correct Answer

Option 1

Correct Answer

Explanation

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