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Q1:

2026: 20 May Shift 1

Directing

Medium

Three friends, Rajat, Raman, and Ansh, after completing their studies from a reputed business school in Delhi, were discussing the organisation they should be joining. Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service. Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc. Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience.

All of them have different set of expectations and needs of joining an organisation.

Which of the following non-financial incentive is not discussed in the above case?

Answer options
Option 3
Correct Answer
Explanation for 2026: 20 May Shift 1 BST question 1

Q2:

2026: 20 May Shift 1

Directing

Medium

Three friends, Rajat, Raman, and Ansh, after completing their studies from a reputed business school in Delhi, were discussing the organisation they should be joining. Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service. Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc. Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience.

All of them have different set of expectations and needs of joining an organisation.

"Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience."

Which of the incentives is being referred to in the context of Ansh's preference for job in an organisation?

Answer options
Option 2
Correct Answer
Explanation for 2026: 20 May Shift 1 BST question 2

Q3:

2026: 20 May Shift 1

Directing

Easy

Three friends, Rajat, Raman, and Ansh, after completing their studies from a reputed business school in Delhi, were discussing the organisation they should be joining. Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service. Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc. Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience.

All of them have different set of expectations and needs of joining an organisation.

Identify the element of the function of management as discussed in the above case.

Answer options
Option 2
Correct Answer
Explanation for 2026: 20 May Shift 1 BST question 3

Q4:

2026: 20 May Shift 1

Directing

Easy

Three friends, Rajat, Raman, and Ansh, after completing their studies from a reputed business school in Delhi, were discussing the organisation they should be joining. Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service. Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc. Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience.

All of them have different set of expectations and needs of joining an organisation.

"Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service."

Rajat puts stability in job on a high priority. Stability of job belongs to which level of needs of Maslow's needs hierarchy theory?

Answer options
Option 3
Correct Answer
Explanation for 2026: 20 May Shift 1 BST question 4

Q5:

2026: 20 May Shift 1

Directing

Easy

Three friends, Rajat, Raman, and Ansh, after completing their studies from a reputed business school in Delhi, were discussing the organisation they should be joining. Rajat was very clear about his future. He would like to take a job in the government sector as it gives him stability in his future income and the kind of work which will help him to work with greater zeal. It will also provide him with many post retirement benefits when he retires from his service. Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc. Ansh said that he would prefer to work with an organisation, which has a culture of individual autonomy that is considered by employees and provides employees with the opportunity for personal growth and meaningful work experience.

All of them have different set of expectations and needs of joining an organisation.

"Raman wants to work with a company which has an appropriate and clear development plan for its employees and helps the employees to grow to higher levels in the organisation. In addition to this, the company should also provide facilities like free housing, free medical aid etc."

Which of the following incentive is being prioritised by Raman for taking up the job?

Answer options
Option 4
Correct Answer
Explanation for 2026: 20 May Shift 1 BST question 5

Q6:

2026: 13 May Shift 2

Directing

Easy

The following is not a principle of Directing:

Answer options
Option 3
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 6

Q7:

2026: 13 May Shift 2

Directing

Easy

Match List-I with List-II:

List-I (Individual Need)List-II (Organisational Need)
(A) Status(I) Cordial relations with colleagues
(B) Stability of Income(II) Job title
(C) Friendship(III) Basic Salary
(D) Hunger(IV) Pension plan

Choose the correct answer from the options given below:

Answer options
Option 3
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 7

Q8:

2026: 13 May Shift 2

Directing

Medium

The psychological barriers in the Communication Process are:

(A) Premature evaluation

(B) Un-clarified assumptions

(C) Lack of attention

(D) Distrust

Choose the correct answer from the options given below:

Answer options
Option 2
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 8

Q9:

2026: 13 May Shift 2

Directing

Easy

Arrange the following in correct order of Motivation Process:

(A) Unsatisfied Need

(B) Search Behavior

(C) Drives

(D) Tension

Choose the correct answer from the options given below:

Answer options
Option 2
Correct Answer
Explanation for 2026: 13 May Shift 2 BST question 9

Q10:

2026: 13 May Shift 2

Directing

Easy

The Financial Incentives are:

(A) Bonus

(B) Co-partnership

(C) Status

(D) Perquisites

Choose the correct answer from the options given below:

Answer options

Q11:

2026: 13 May Shift 2

Directing

Medium

Match List-I with List-II:

List-I (Barriers)List-II (Category of Barriers)
(A) Loss by transmission and poor retention(I) Organisational barriers
(B) Fear of challenge to authority(II) Personal barriers
(C) Status(III) Semantic barriers
(D) Badly expressed message(IV) Psychological barriers

Choose the correct answer from the options given below:

Answer options

Q12:

2026: 13 May Shift 1

Directing

Easy

"Vinod Kumar is guiding the efforts of employees and other resources to accomplish the desired objectives". Identify the element of directing function of management which is being reflected in the above statement:

Answer options

Q13:

2026: 13 May Shift 1

Directing

Easy

"For some people, money can act as a powerful motivator, while for others, promotion may act as an effective motivator" Identify the principle of directing reflected:

Answer options

Q14:

2026: 13 May Shift 1

Directing

Medium

Match List-I with List-II:

List-I (Communication barriers)List-II (Example)
(A) Personal barriers(I) Complexity in organization structure
(B) Psychological barrier(II) Unwillingness to communicate
(C) Semantic barriers(III) Badly expressed message
(D) Organizational barrier(IV) Premature evaluation

Choose the correct answer from the options given below:

Answer options

Q15:

2026: 13 May Shift 1

Directing

Easy

The primary function of directing in management is:

Answer options

Q16:

2026: 13 May Shift 1

Directing

Medium

Akshita works as Marketing manager for Royal Ltd., a multinational company dealing in cosmetics. She has been assigned the task of coordinating and communicating with the foreign subsidiaries to discuss the upcoming cosmetic products. The correct order of steps which she would undertake would be:

(A) The message will be converted into the encoded symbols of the sender and the receiver will receive the message

(B) She will convert the message or ideas into words.

(C) She will prepare the content of ideas, feelings, suggestions, order, etc., intended to be communicated.

(D) She will decide the path through which the encoded message is transmitted to the receiver.

Choose the correct answer from the options given below:

Answer options

Q17:

2026: 13 May Shift 1

Directing

Easy

"In many companies, these programmes are in practice in the form of joint management committees, work committees, canteen committees etc." Identify the incentive:

Answer options

Q18:

2026: 12 May Shift 1

Directing

Medium

Arrange the following as per the Maslow's Need Hierarchy Theory

(A) Basic Salary

(B) Job Title

(C) Goal Achievement

(D) Pension Plan

Choose the correct answer from the options given below:

Answer options

Q19:

2026: 12 May Shift 1

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

What position did Rashmi Joshi hold in Fine Productions?

Answer options

Q20:

2026: 12 May Shift 1

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Why did the top management decide to hire a marketing manager from outside the company?

Answer options

Q21:

2026: 12 May Shift 1

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

How did Rashmi react after being rejected for promotion?

Answer options

Q22:

2026: 12 May Shift 1

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Rashmi's colleagues and supervisors recognised her as someone who:

Answer options

Q23:

2026: 12 May Shift 1

Directing

Easy

Directing a Dissatisfied Manager

Rashmi Joshi had been a district sales manager with Fine Productions for ten years. She was recognised by her peers and supervisors as a person who managed department in a good way. However, everyone realised that Rashmi was extremely ambitious and was seeking a higher-level management position. When one of her sales representatives did a good job, she would attempt to take the credit. However, if a problem arose, she thought it was not her fault.

When the marketing manager retired, Rashmi applied for the position. The company decided to do a thorough search because of the responsibility and importance associated with the position. When the search was concluded, the decision was made to fill the position by a person from outside the company. The consensus of top management was that Rashmi, although a good district sales manager might have difficulties in working with her new peer groups. They felt that she might displease the other managers if she tried to take credit for their work and, as a result, their performance would suffer. Rashmi was heart-broken. She had wanted that particular job for a long time and had dedicated all her energies towards obtaining it.

She became very despondent and her work deteriorated. The department functioned inspite of her, not because of her. Decisions were made slowly if at all and she began to be late with her sales reports. Although her sales staff continued to be productive, Rashmi could not take the credit.

When the new marketing manager took over, one of the first major problems that he confronted was how to motivate and inspire Rashmi to her former level of performance. He recognised that Rashmi had been with the company for a long time but something had to be done to motivate her to perform really well.

Rashmi's behaviour after not getting the promotion illustrates a lack of which management concept?

Answer options

Q24:

2026: 11 May Shift 2

Directing

Easy

Which of the following represents the obstruction in the process of encoding and decoding a message into understandable words due to semantic barriers?

Answer options

Q25:

2026: 11 May Shift 2

Directing

Easy

The functions and performance of the ___________ is vital to any organisation because he is directly related with workers whereas other managers have no direct touch with bottom level workers.

Answer options

Q26:

2026: 11 May Shift 2

Directing

Easy

The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work due to sudden rise in demand when a firm wants to meet excess orders. State the element of directing that can help the supervisor in handling the problem.

Answer options

Q27:

2026: 11 May Shift 2

Directing

Easy

Which of the following incentives is appropriate when workers with higher skills need more autonomy and responsibility for personal growth?

Answer options

Q28:

2026: 11 May Shift 2

Directing

Medium

"Such a leader does not believe in the use of power unless it is absolutely essential". Select the leadership style:

Answer options

Q29:

2026: 11 May Shift 2

Directing

Medium

Arrange the following components of motivation process in correct order:

A. Drives

B. Unsatisfied need

C. Search behaviour

D. Tension

Choose the correct answer from the options given below:

Answer options

Q30:

2026: 11 May Shift 1

Directing

Medium

Arrange the following components of communication process in a logical sequence:

A. Media

B. Encoding

C. Message

D. Decoding

Choose the correct answer from the options given below:

Answer options