Solution
From passage: "While consumers should ideally be blaming their heightened expectations for their lack of happiness, they blame the commodity instead."
Thought Process:
Question asks WHY people are unhappy after buying something new
→ Passage directly explains this
→ People have "heightened expectations" = they expect too much
→ They think the new phone/car will make them super happy
→ When it doesn't, they're disappointed
→ But they blame the product, not their unrealistic expectations
→ Option 1 says this - exaggerated expectations cause unhappiness.
🟢 Option 1 → Correct → "Heightened expectations" = exaggerated/too high expectations. This causes disappointment.
🔴 Option 2 → Wrong → TV ads DO create hype. That's part of the problem, not a lack of hype.
🔴 Option 3 → Not in Passage → This economic law isn't discussed.
🟠 Option 4 → Missing the Point → They do think about better functionality, but the real problem is their expectations are too high overall.