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Which of the following 'Cs' are characteristics of a formal letter.

(A) Courteous

(B) Complaining

(C) Concise

(D) Confidential

(E) Cognizant

Choose the correct answer from the options given below :

Solution

Correct Option: 3

Among the classic '7 Cs' of formal writing (clear, concise, concrete, correct, coherent, complete, courteous), courteous (A) and concise (C) are listed here. 'Complaining' is not a desirable quality, 'confidential' is not one of the 7 Cs, and 'cognizant' is not a standard letter-writing C. Hence option 3 is correct.

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